Shipping Policy

1. Order Processing

At Saralina Design, we carefully prepare each order and strive to deliver it to you as soon as possible. All orders are processed once payment is confirmed. Processing usually takes 1-3 business days. During peak periods, official holidays, or special campaigns, this timeframe may be extended.

2. Shipping Fees and Policy

• Domestic (Turkey) shipments are free of charge.
  Your orders are shipped via reliable courier services at no cost to you.

• International shipments may incur shipping fees, which vary depending on the destination country and courier. These fees will be automatically calculated and displayed at checkout.

3.Delivery Times

• Domestic deliveries: Typically completed within 2-5 business days.

• International deliveries: Vary between 5-15 business days depending on the destination country. Customs processes may cause delays.

4. Shipment Tracking
Once your order is shipped, a tracking number will be sent to you via email. This allows you to easily track your order.

5.Delivery Responsibility
Please ensure your shipping address is complete and accurate when placing your order. Incorrect or incomplete addresses may cause delivery failure, and reshipping may require additional processing time and fees.

6. Customs and Duties (For International Orders)
For international orders, customs duties, import taxes, or other legal charges applicable in the destination country are the responsibility of the recipient. Saralina Design is not liable for any delivery issues caused by non-payment of such charges.

7. Accessibility and Support
We are always ready to provide detailed product descriptions for our visually impaired customers.

Providing an inclusive and enjoyable shopping experience for all our customers is our top priority.